We believe that digital transformation is first and foremost a business transformation. People, not technology, are the most important piece in the digital transformation puzzle.
Digitization can extend the reach of organizations, improve management decisions, and speed the development of new products and services. At the same time, the excessively rapid adoption of technologies can disrupt traditional business models. Organizations need to carefully tread the path towards digital transformation with a concrete strategy to harness its strengths and mitigate its challenges.
To understand the profound impact of these technological shifts, Capgemini Consulting is partnering with the MIT Center for Digital Business to enhance its approach through a joint research program. This allows us to gain best practice perspectives on the state of digital transformation around the world.
Digital transformation has become the ultimate challenge in change management because it impacts not only industry structures and strategic positioning but all levels of an organization (every task, activity, process) and its extended supply chain.
Leaders must constantly challenge their organizations to ensure that this technology-enabled change can unlock productivity gains and significant competitive advantage and understand where and how the fundamentals of their current operations could be unsettled by agile new entrants or new business models.
Digital tools are invading the business environment, provoking significant changes in the way we work, communicate, and sell. This has given rise to new opportunities and challenges, and has triggered the Digital Transformation of enterprises.
Curated from Digital Transformation | Capgemini Consulting Global